At Move with Anu, we are committed to providing you with a fulfilling and enriching movement experience. However, we understand that unforeseen circumstances may arise. Below is our refund policy to ensure transparency and clarity:
1. Class Package Refunds
- Unused Packages: Refunds are available for unused class packages within 7 days of purchase. A processing fee of 10% will be deducted from the refund amount.
- Partially Used Packages: Refunds for partially used packages will be prorated based on the number of classes attended. A 10% processing fee will also apply.
2. Workshop or Event Refunds
- Cancellation by Participant: If you cancel your participation in a workshop or event:
- Cancellation and Refund Policy: Cancellations must be made in writing via email. 5.2 Refunds will be provided as follows: – Full refund: If cancellation is made at least 7 days before the class or course start date. – 50% refund: If cancellation is made between 3-6 days before the start date. – No refund: If cancellation is made less than 3 days before the start date or after the class or course begins.
- Cancellation by Move with Anu: If the event is canceled by us, a full refund will be issued.
3. Subscription Services
- Subscription-based services (e.g., monthly yoga or Pilates memberships) are non-refundable. However, subscriptions can be paused or transferred to another individual with prior approval.
4. Private Sessions
- Rescheduling: Private sessions can be rescheduled with at least 24 hours’ notice.
- Cancellation:
- 100% refund for cancellations made at least 48 hours before the session.
- No refund for cancellations made less than 48 hours before the session.
At Move with Anu, we are committed to providing you with a fulfilling and enriching movement experience. However, we understand that unforeseen circumstances may arise. Below is our refund policy to ensure transparency and clarity:
5 Digital Products
- Refunds for digital products (e.g., online courses or downloadable materials) are not provided, as these are considered final
sales Subscription Services
- Subscription-based services (e.g., monthly yoga or Pilates memberships) are non-refundable. However, subscriptions can be paused or transferred to another individual with prior approval.
6. Exceptional Circumstances
Refunds due to medical or personal emergencies will be evaluated on a case-by-case basis. Documentation may be required.
7. Refund Processing
Refunds will be processed within 7–10 business days to the original payment method.
Contact Us
If you have any questions or need to request a refund, please email us at anushenoy11@gmail.com or call us at .+66 980904086
Thank you for choosing Move with Anu! Your trust and commitment mean the world to us.